2021 Cross-cultural Communication Psychology(East China Normal University) 最新满分章节测试答案
- Introduction to course Unit test
- 【作业】Introduction to course Introduction to Course Action Work
- Important cultural dimensions theories Unit test
- 【作业】Important cultural dimensions theories Important cultural dimensions theories Action Work
- Hofstede’s cultural dimension and GLOBE Unit test
- 【作业】Hofstede’s cultural dimension and GLOBE Hofstede’s cultural dimension and GLOBE action assignmen
- Cultural identity and cross-cultural communication Unit test
- 【作业】Cultural identity and cross-cultural communication Cultural identity and cross-cultural communic
- Language and cross-cultural communication Unit test
- 【作业】Language and cross-cultural communication Language and cross-cultural communication action assig
- Non-verbal and cross-cultural communication Unit test
- 【作业】Non-verbal and cross-cultural communication Non-verbal and cross-cultural communication action a
- Cultural shock and cross-cultural adaptation Unit test
- 【作业】Cultural shock and cross-cultural adaptation Cultural shock and cross-cultural adaptation action
- Understanding responding to COVID-19 in cultural contexts Unit test
- 【作业】Understanding responding to COVID-19 in cultural contexts Understanding responding to COVID-19 i
本答案对应课程为:点我自动跳转查看
本课程起止时间为:2021-03-12到2021-06-25
Introduction to course Unit test
1、 问题:Which of the following statement is correct?
选项：
A:When choosing a communication medium, one only needs to consider the communication objectives and communication objects.
B:Culture is personal knowledge.
C: Emotional information is more easily received by others.
D:Culture consists of material culture and social culture.
答案: 【 Emotional information is more easily received by others.】
2、 问题:As for Samovar’s cross-cultural communication model, which of the following statement is correct?
选项：
A:It includes two cultures.
B:The culture whose internal individual culture and external overall culture are slightly different in color and shape is tight culture.
C:Cultures with similar shapes are closer in cultural distance and are easier to communicate with each other.
D:Individuals in the group have the command of all shared knowledge in the culture.
答案: 【Cultures with similar shapes are closer in cultural distance and are easier to communicate with each other. 】
3、 问题:What is the relationship between the possibility of misunderstanding and cultural distance?
选项：
A:The greater the cultural distance is, the less possible misunderstandings will occur.
B:The greater the cultural distance is, the more possible misunderstandings will occur.
C:Cultural distance has nothing to do with the possibility of misunderstanding.
D:All of the above are wrong.
答案: 【The greater the cultural distance is, the more possible misunderstandings will occur. 】
4、 问题:Which of the following is NOT the cross-cultural communication skill from behavioral approach?
选项：
A:message skills
B:appropriate self-disclosure
C:interaction management
D:social relaxation
答案: 【social relaxation】
5、 问题:Which of the following statements of psychology are correct？
选项：
A:Psychological process is visible.
B:Psychology promotes the relativity of culture.
C:Psychology emphasizes that even people from the same culture, the same ethnic group or the same gender may be different.
D:Psychology concerns not only the similarities of human beings, but also the diversity of social culture.
答案: 【Psychology promotes the relativity of culture.;
Psychology emphasizes that even people from the same culture, the same ethnic group or the same gender may be different.;
Psychology concerns not only the similarities of human beings, but also the diversity of social culture.】
6、 问题:In Belay’s three-dimensional model, which of the statements are correct?
选项：
A:Affective approach refers to cross-cultural agility.
B: Cognitive approach requires cross-cultural communication sensitivity.
C:Behavioral approach includes the cross-cultural sensitivity.
D: Self-concept is one of the aspects of affective approach.
答案: 【 Cognitive approach requires cross-cultural communication sensitivity.;
Self-concept is one of the aspects of affective approach.】
7、 问题:Media refers to the physical form of carrying and transmitting information. Which of the following does it include?
选项：
A:Psychological feelings
B:Material entity
C:Physical energy
D:All of the above
答案: 【Material entity;
Physical energy】
8、 问题:Which of the following personalities will help people communicate effectively and adapt in cross-cultural situations?
选项：
A:Openness
B:Cultural empathy
C: Emotional stability
D:Social Passivity
答案: 【Openness ;
Cultural empathy;
Emotional stability】
9、 问题:When people interact with each other, smooth communication is normal.
选项：
A:正确
B:错误
答案: 【错误】
10、 问题:Being able to switch interpretation models flexibly in cross-cultural situation is the content of cultural competence.
选项：
A:正确
B:错误
答案: 【正确】
【作业】Introduction to course Introduction to Course Action Work
1、 问题:Assignment: Shopping for Cultural ValuesOne of the ways to improve the effectiveness of cross-cultural communication is to train cultural sensitivity. By observing the phenomena in life and understanding the cultural values behind the behavior or phenomena, we’ll increase understanding of our native culture and improve the sensitivity to new cultures. The following activities are designed for this purpose.You can choose a large supermarket or shopping mall of a joint venture to observe the display of goods, service methods, sales methods, etc. Supermarkets with different characteristics are recommended to compare their similarities and differences., such as Sino-French joint venture, Sino-American joint venture, Sino-German joint venture, Sino-Japanese joint venture, etc., If possible, observe one supermarket after learning the first chapter, and then observe another supermarket after the third chapter. In this way, you will have more theoretical tools for observation or analysis, and your observation will be more thorough. Shopping for Cultural Values Directions: select a supermarket or grocery store that is part of the dominant culture. Plan to spend 30 minutes to an hour making your observations. Take careful notes about the shoppers, the products available for purchase, and the layout of the store so that you can answer the questions below. Name of store Type of shops Time of day 1. What type of food or products were most plentiful in the store? What type of food or products were scares? 2. What claims were used to promote food items? Did these claims emphasize taste, nutritional value, cost, ease of preparation? 3. What were the most expensive items in the store? When a wide range of prices exists for the same type of product, what distinguished the lower from the higher cost versions? 4. How were meat and poultry packaged? Were they labeled and displayed in a way that distances these products from their original animal form? Please explain.5. What did you observe about the sizes in which different types of products were available? What did these sizes imply about the social settings in which the products will used?6. How were foods from various ethnic groups and regions distributed throughout the store? Were some ethnic foods presented as normative whereas others were presented as unusual or exotic?7. How much time did customers spending? Did they spend much time comparing and selecting? Or did they read the products’ instructions and buy it without hesitation? What were their purchase motivation? How much time did they spend on goods that they did not buy in the end? Did they enjoy shopping time or buy in a hurry and leave?8. When customers had some problems, what would they do? Did they try to solve it by themselves—to read the instructions carefully, check other shelves, or seek help from supermarket staffs?9. When customers came in group of two or more, what was their relationship? Were they family members, friends or colleagues? When shopping, what did they pay more attention to, their relationships or products? Did they talk to each other? In which case did they interact? 10. What were the moods of customers? Were they happy or expressionless?11. What characteristics of supermarket staffs did you observe? Did they proactively provide service to customers, or did they wait until customers asked for help?12. Was this research method emic or etic?13. Were the conclusions drawn at the individual level or at the group level? Based on the conclusion, was the observed phenomenon typical of the culture?14. What other observations did you make that informed you about cultural values?15. Based on your answers to the questions above, what cultural values were evident in the supermarket setting? Adapted from: Shopping for cultural values. Susan Goldstein: Cross-cultural explorations, activities in culture and psychology, Allyn & Bacon, 2000. P13. Questions No.8-13 were added by Wenhua Yan, and published in the book: Wenhua Yan. (2008). Cross-cultural Communication: A Psychological Perspective. Shanghai Academy of Social Sciences Press. Page 20 -22.
评分规则: 【 1.The richness of commodities reflects the richness of material life; the richness of food reflects people’s enjoyment of life.
2.The former is a low-situation culture, emphasizing the nature of the commodity itself; the latter is a high-situation culture, emphasizing other clues related to the commodity.
3. The more obvious the price distinction, indicating that people are more sensitive to price
4. The more detailed the classification of meat and poultry cohorts, the more refined the lives of people.
5. Reflect the degree of people-oriented.
6. Reflect cultural compatibility, tolerance and openness
7. One is to reflect the perception of time; the other is the way of thinking: focus on the external characteristics or internal characteristics of the product
8. Self-independent solvers have higher independent self-deconstruction, while those seeking help rely on self-deconstruction higher
9. In the individualist culture, individuals or family members shop more; in the collectivist culture, in addition to family members, friends and colleagues also shop more
10. The expression of people’s emotions in individualist culture is exposed, while collectivist culture emphasizes implicitness.
】
Important cultural dimensions theories Unit test
1、 问题:Which of the following does NOT belong to the characteristics of the specific culture in management?
选项：
A:Set clear goals for employees.
B: Consider the personality, interpersonal relationship and performance comprehensively.
C:Management is targeted at things and not personal.
D:Separate the working relationship from the personal relationship.
答案: 【 Consider the personality, interpersonal relationship and performance comprehensively.】
2、 问题:Which of the following statements is NOT correct?
选项：
A:A loose culture or a tight culture is closely related to and has significant influence on the long-term psychological process of individuals in the country.
B: The looseness or tightness of a culture and the individualism or collectivism are the same thing.
C:The social supervision of a tight culture is stronger, which is reflected on the individual level and is shown by the strictness of self-monitoring.
D:The collectivism can coexist with the loose culture.
答案: 【 The looseness or tightness of a culture and the individualism or collectivism are the same thing.】
3、 问题:In the culture, what kind of time does it reflect people’s views of religion and philosophy?
选项：
A: Cyclical time
B:Formal time
C:Technical time
D:Informal time
答案: 【Formal time】
4、 问题:In a culture of the doing orientation, the standard for individual performance evaluation is:
选项：
A: Even if a person does nothing, he or she may be judged as conforming to the times and governing by inaction.
B:The evaluation does not depend on external standards, but on individual internal growth and self-improvement.
C:Quantitative indicators, visible actions or changes are used to evaluate a person.
D:Evaluate according to the closeness of relationship.
答案: 【Quantitative indicators, visible actions or changes are used to evaluate a person.】
5、 问题:"The friends of friends are also my friends." Which culture is more likely to include this situation?
选项：
A: Specific culture
B:Diffuse culture
C:High-context culture
D:Ascription culture
答案: 【Diffuse culture】
6、 问题:Which of the following does cultural orientations include?
选项：
A:View of the human nature
B:Time perception and space perception
C:Perception of the equality of power
D:Orientation to the relationship between self and others
答案: 【View of the human nature;
Time perception and space perception;
Perception of the equality of power;
Orientation to the relationship between self and others】
7、 问题:Which of the following points of disagreement may happen in cross-cultural negotiations?
选项：
A:Purpose of the negotiation
B:Attitude to the negotiation
C: Mood in the negotiation
D:Time of the negotiation
答案: 【Purpose of the negotiation;
Attitude to the negotiation;
Mood in the negotiation;
Time of the negotiation】
8、 问题:Which of the following are the characteristics of the culture featured by universalism in management?
选项：
A:Being fact-oriented is emphasized.
B:The reward and punishment measures vary from person to person.
C:Establishing institutions, systems and regulations is emphasized.
D: Laws, institutions, regulations and rules are not easily changed.
答案: 【Being fact-oriented is emphasized.;
Establishing institutions, systems and regulations is emphasized.;
Laws, institutions, regulations and rules are not easily changed.】
9、 问题:People in the emotional culture pay attention to the situational and nonverbal information.
选项：
A:正确
B:错误
答案: 【错误】
10、 问题:The Spring Festival and Christmas belong to the informal time.
选项：
A:正确
B:错误
答案: 【错误】
【作业】Important cultural dimensions theories Important cultural dimensions theories Action Work
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