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本课程起止时间为:2022-03-10到2022-06-30

Ch1 Business organisations and their stakeholders 小测验Ch1

1、 问题:’An organisation  is a social arrangement which pursues collective……………………………………… ,  which controls its own  performance and which  has a  boundary separating it from its environment.’Which of the following words best completes this sentence?
选项:
A:Profits 
B:Stakeholders 
C:Goals
D:Tactics
答案: 【Goals

2、 问题:What is the term given to the  idea that the combined output of a  number of individuals working together will exceed that of the same individuals working separately?
选项:
A:Sympathy
B:Specialization
C:Synergy
D:Systems thinking
答案: 【Synergy

3、 问题:Which one of the following statements is true?
选项:
A:Limited company status means that a company is only allowed to trade up to a  predetermined turnover level  in any one year.
B:For organisations that have  limited company status,  ownership and control are legally separate.
C:The benefit of being a sole trader is that you  have no  personal  liability for the debts of your business.
D:Ordinary partnerships offer the same benefits as limited companies but are  usually formed by professionals such as doctors and solicitors.
答案: 【For organisations that have  limited company status,  ownership and control are legally separate.

4、 问题:An organisation  is owned  and  run  by central government agencies.  The organisation  is best described  as which of the following statements?
选项:
A:A voluntary sector organisation
B:A private sector organisation
C:A public sector organisation
D:A voluntary sector organisation
答案: 【A public sector organisation

5、 问题:Which of the following groups may be considered to be stakeholders in the activities of a  nuclear power station?(i) The government(ii) Environmental  pressure groups(iii) Employees(iv) Local  residents
选项:
A:(i),  (iii) and  (iv)
B:(i),  (ii),  (iii) and (iv)
C:(iii) only
D:(i) and  (iii) only
答案: 【(i),  (ii),  (iii) and (iv)

6、 问题:The term secondary stakeholders describes which group of stakeholders?
选项:
A:Stakeholders who conduct transactions with the organisation
B:Stakeholders who have a contractual  relationship with the organisation
C:Stakeholders who do not have a contractual  relationship with the organisation
D:Stakeholders who conduct transactions with the organisation
答案: 【Stakeholders who do not have a contractual  relationship with the organisation

7、 问题: Which of the following organisations would  rely most heavily on value for money indicators and efficiency rather than  information on  performance and  profitability?
选项:
A:A small  retailer
B:A private accountancy college
C:A local authority
D:A small  retailer
答案: 【A local authority

8、 问题:ADB is a  business which  is owned  by its workers. The workers share the profits and they each  have a vote on  how the  business is run.Which of the following best describes ADB?
选项:
A:Public sector
B:Private sector
C:Not-for-profit
D:Co-operative
答案: 【Co-operative

Ch2 The business environment 小测验Ch2

1、 问题:What is an  acronym  used to describe the  key elements of an organisation’s external environment? 
选项:
A:SWOT
B:SMART
C:PEST
D:SMART
答案: 【PEST

2、 问题:Which of the following is NOT a  legitimate method of influencing government policy in the  interests of a business?
选项:
A:Employing lobbyists to put the organisation’s case to  ministers or civil servants
B:Giving lawmakers non-executive directorships
C:Offering financial incentives to  public officials to  use their influence on the organisation’s behalf 
D:Attempting to influence public opinion, to  put pressure on the legislative agenda
答案: 【Offering financial incentives to  public officials to  use their influence on the organisation’s behalf 

3、 问题: ………………………………………is an analysis of statistics on  birth and death  rates,  age structures of people and ethnic groups within a community.Which word correctly completes the sentence?
选项:
A: Ergonomics
B:Economics
C: Psychographics
D:Demographics
答案: 【Demographics

4、 问题:A recent trend  in organisation and  management is the rise in ‘virtual organisation’ and ‘virtual teamworking. To which of the following environmental  (PEST) factors is this most directly attributed?
选项:
A: Economic
B: Socio-cultural
C: Technological
D:Political
答案: 【 Technological

5、 问题:The stationery and  printing company S Co,  has recently upgraded  its computers and  printers so thatmore  production  has become automated.  Many middle managers will  now be made  redundant. This is known as:
选项:
A:Downsizing
B:Delayering
C:Outsourcing
D:Downsizing
答案: 【Delayering

6、 问题: In the context of ‘best practice1 employment protection  law,  in which of the following circumstances is dismissal of an employee automatically considered  unfair?
选项:
A:Selection for redundancy on the basis of age
B:Misconduct
C:Marriage to an employee of a  key competitor
D:Incompetence
答案: 【Selection for redundancy on the basis of age

7、 问题:Which of the following socio-cultural trends will  have a direct impact on  most business organisations?(i) Increasing ethnic and  religious diversity in  populations(ii) Falling birthrates(iii) Focus on  ‘green’  issues(iv) Increase in single-member households
选项:
A:(iii) only
B:(i) and  (iii) only
C:(i),  (ii) and  (iii) only
D:(i),  (ii),  (iii) and  (iv)
答案: 【(i),  (ii) and  (iii) only

8、 问题:Porter’s five forces model  identifies factors which determine the nature and strength of competition  in an industry. Which of the following is NOT one of the five forces identified  in  Porter’s model?
选项:
A:Substitute products or services
B:New entrants to the industry 
C:Bargaining power of customers
D: Government regulation of the industry
答案: 【 Government regulation of the industry

9、 问题:For what function  in an organisation would demographic information about social class be most relevant?
选项:
A:Human  Resources
B:Marketing
C:Purchasing
D:Purchasing
答案: 【Marketing

10、 问题:Which of the following is a SUPPORT activity in  Porter’s value chain  model?
选项:
A:Operations
B: Marketing and sales
C:Inbound logistics
D:Procurement
答案: 【Procurement

Ch6 Organisational culture and committees 小测验Ch 6

1、 问题:BZ Ness Ltd  is an organisation with a strongly traditional outlook.  It is structured  and  managed according to classical  principles: specialisation, the scalar chain of command,  unity of command anddirection.  Personnel tend to focus on their own distinct tasks,  which  are strictly defined and directed. Communication  is vertical,  rather than  lateral.  Discipline is much  prized and enshrined  in the  rule book of the company.From the scenario, what sort of culture does  BZ  Ness Ltd  have,  using Harrison’s classifications?
选项:
A:Role culture
B:Task culture
C:Existential culture
D:Power culture
答案: 【Role culture

2、 问题:Which of the following statements is true?
选项:
A:Strong values improve corporate performance
B:Strong values can  replace rules and controls in  an organisation
C:Strong values minimise conflict within  an organisation
D:Strong values are dangerous if they filter out ‘uncomfortable’ environmental  information
答案: 【Strong values are dangerous if they filter out ‘uncomfortable’ environmental  information

3、 问题:Culture is the collective programming of the mind which distinguishes the members of one………………………………………from another.Which word  or phrase most accurately completes the definition?
选项:
A:Nation
B:Category of people
C:Social class
D:Nation
答案: 【Category of people

4、 问题:Which of the following is NOT one of the terms used  by Hofstede to describe a  key dimension  of culture?
选项:
A:Power-distance
B:Acquisitive/giving
C:Individualism/collectivism
D:Uncertainty avoidance
答案: 【Acquisitive/giving

5、 问题:Which  is the ‘deepest’ set of underlying factors which determine culture,  and the  hardest to  manage?
选项:
A: Values
B:Rituals

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