2020 航空服务英语(杨牡丹)(南宁师范大学) 最新满分章节测试答案
- 2. Civil Aviation Service 2.2 Airline services 单元测验
- 2. Civil Aviation Service 2.1 Ground service 单元测验
- 3. Flight ticket service 3.2 Ticket refund
- 3. Flight ticket service 3.1 Ticket reservation
- 7. In-flight Service 7.1Catering Service
- 7. In-flight Service 7.2 Duty-free Service
- 6. Pre-flight check 6.2 Safety demonstration
- 1. Job interview How to answer job interview questions？测验
- 1. Job interview Job interview questions 测验
- 4. Check in service 4.1 Check in service
- 4. Check in service 4.2 Irregular flight
- 5. Airport Examinations 5.2 Going through customs 测验
- 5. Airport Examinations 5.1 Security check
本答案对应课程为:点我自动跳转查看
本课程起止时间为:2020-02-27到2020-07-01
本篇答案更新状态:已完结
2. Civil Aviation Service 2.2 Airline services 单元测验
1、 问题:1. Which position is not included in the flight crew of a plane?
选项：
A:Co-pilot
B:Gate agents
C:Flight attendants
D:Security officers
答案: 【Gate agents】
2、 问题:1. Who is in charge of communicating with the air traffic controller?
选项：
A:Crew scheduler
B: Captain
C: Cabin attendants
D:Flight dispatcher
答案: 【Flight dispatcher 】
3、 问题:1. Who are not in charge of the maintenance of the aircraft?
选项：
A:Pilots
B:Avionic engineer
C:Mechanics
D:Maintenance technicians
答案: 【Pilots】
4、 问题:1. Which is not included in the service provided to the passengers in the business class?
选项：
A:. Boarding through VIP-only access
B:Comfortable seats with more space between them
C:Entertainment facilities
D:More delicious food
答案: 【Entertainment facilities】
5、 问题:1. What is the main difference between first class and economy class?
选项：
A: Facilities
B:Cabin attendants
C:Food
D:Cost
答案: 【Cost 】
2. Civil Aviation Service 2.1 Ground service 单元测验
1、 问题:Airports can be classified into the following types: _.
选项：
A:A. commercial airport
B: B. military airport
C:C. general airport
D: D. All above
答案: 【 D. All above】
2、 问题:Which of the following amenities doesn’t exist in the terminal buildings?
选项：
A:check-in counter
B:shuttle bus
C:information desk
D:flight information board
答案: 【shuttle bus】
3、 问题:The passengers’ checked baggage is transported in the ______
选项：
A:cabin
B:wings
C:cargo hold
D:cockpit
答案: 【cargo hold】
4、 问题:4. __ is the only national flag carrier in China.A. B. C. D.
选项：
A:China Eastern Airlines
B:Air China
C:China Southern Airlines
D:China Xiamen Airlines
答案: 【Air China】
5、 问题:5. Airport is a place used for passengers’ ____.
选项：
A:departure and arrival
B:take-off and landing
C:fueling
D:baggage loading
答案: 【baggage loading】
3. Flight ticket service 3.2 Ticket refund
1、 问题:According to CAAC’s regulation, if you ask for a refund of your ticket 24 hours before the departure time, the cancellation fee is ___of the original fare..
选项：
A:10%
B:5%
C:15%
D:20%
答案: 【10% 】
2、 问题:If the passenger asks for a refund of his ticket within 24 hours and 2 hours before the departure time, he has to pay ___of the original fare..
选项：
A:10%
B:30%
C:15%
D:20%
答案: 【20%】
3、 问题:Choose the corresponding meaning of the phrase “applicable service charges”.
选项：
A:服务费
B:取消费
C:适用费
D:小费
答案: 【服务费 】
4、 问题:Choose the corresponding meaning of the phrase “to issue tickets ”.
选项：
A:发票
B:发护照
C:发签证
D:发执照
答案: 【发票】
5、 问题:Translation: Only the passenger whose name is designated in the ticket can obtain a refund.
选项：
A:只有机票上指定姓名的乘客才能退票。
B:只有机票上设计姓名的乘客才能获得退款。
C:只有乘客在机票上写了姓名才能退票。
D:只有机票上指定姓名的乘客才能获得退款。
答案: 【只有机票上指定姓名的乘客才能获得退款。】
3. Flight ticket service 3.1 Ticket reservation
1、 问题:_ is not the necessary travel document when you go abroad by air.
选项：
A:passport
B:visa
C:identity card
D:international flight ticket
答案: 【identity card】
2、 问题:In which way(s) can you book a flight ticket?
选项：
A:official website of the airlines
B:online ticket agency
C:telephone reservation
D:All above
答案: 【All above】
3、 问题: A passport doesn’t consist of ___ .
选项：
A:family members
B:name
C:photograph
D:signature
答案: 【family members】
4、 问题:Infants’ ticket fare in domestic flights is __ of the normal adult fare.
选项：
A:half
B:10%
C:20%
D:free
答案: 【10% 】
5、 问题:You may book ___ seat on the flight to Shanghai at a lower price.
选项：
A:a first class
B:a business class
C:an economy class
D:a premium class
答案: 【an economy class】
7. In-flight Service 7.1Catering Service
1、 问题:____ are complimentary for economy class passengers.
选项：
A:soft drinks
B:beef steaks
C:liquors
D:refreshments
答案: 【soft drinks】
2、 问题:VGML is shot for ____.
选项：
A:糖尿病人餐
B:婴儿餐
C:素食餐
D:犹太餐
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